12 Mar 2014

Operating Area Feature - MyBus Rural Services

Service Outline

MyBus Rural services are on-demand bus services designed to serve people and communities who do not have a local bus service or who have poor public transport links. Where possible MyBus Rural will seek to connect to existing public transport services.

MyBus Rural cannot however undertake journeys that are already available by existing public transport services.

Service Users

MyBus Rural is utilised by both customers who hold MyBus registrations and by members of the public.

Pick-Up/Drop Off Points

Where possible passengers will be uplifted from central points within towns and villages.

Passengers who hold MyBus registrations, or in particularly rural spots may be entitled to a door-to-door service.

Fares

Normal bus service fares apply and will be confirmed at the time booking. 

Scottish Citizens National Entitlement Cards, Zonecards and Daytripper tickets are valid on most services.



MyBus Rural Services

400 North Lanarkshire

Locations within the 400 service area include: Caldercruix, Greengairs, Glenboig, Salsburgh & Annathill.

Caldercruix

MyBus Rural 400 Service Information Leaflet


500 Irvine Valley

Locations within the 500 service area include: Darvel, Newmilns, Galston, Hurlford, Stewarton, Dunlop, Torranyard & Cunninghamhead.


Dunlop Public Hall

MyBus Rural 500 Service Information Leaflet


600 East Dunbartonshire

Locations within the 600 service area include: Milton of Campsie, Balmore, Torrance, Baldernock, Craigton & Lennoxtown.

Milton of Camspie Parish Church
700 Carrick

Locations within the 700 service area include: Ballantrae, Colmonell, Barr, Dailly & Girvan.

Girvan Harbour
800 Lanark

Locations within the 800 service area include: Tarbrax, Carnwath, Carstairs, Forth, Cleghorn, Symington, Elsrickle, Braehead and Quothquan.

Carnwath Main Street
850 Allander

Locations within the 850 service area include: Milngavie, Mosshead, Bearsden, Baljaffray and Kessington.

Bearsden Cross

MyBus Rural 850 Service Information Leaflet



900 Three Valleys

Locations within the 900 service area include: Muirkirk, Glespin, Douglas, Rigside, Coalburn, Kirkfieldbank, Lesmahagow, Strathaven, Blackwood, Ashgill, Glassford, Stonehouse, Drumclog & Chapelton.

Strathaven Common Green
950 Lomond

Locations within the 950 service area include: Arrochar, Tarbet, Portincaple, Garelochhead, Rosneath, Luss & Rhu.

Luss Pier
965 Gryffe Valley

Locations within the 965 service area include: Langbank, Quarriers Village, Bridge of Weir, Houston, Kilbarchan & Lochwinnoch.

Castle Semple Loch, Lochwinnoch

30 Jan 2014

Getting in Touch

There are lots of ways to contact us at SPT MyBus.  Your feedback, enquiries, comments and suggestions on how we might improve are always most welcome. 




Telephone

0845 128 4025.  Enquiry lines are open from 0830 – 1645, Monday to Friday.


Fax

0141 332 2595


E-Mail



Facebook

Web



MyBus Online Booking Facility

http://mybus.spt.co.uk:8080/


Twitter



Mail

SPT MyBus, Consort House, 12 West George Street, Glasgow, G2 1HN



27 Jan 2014

Operating Area Feature - M96 Hamilton

M96 Hamilton

Hours of Operation: The M96 MyBus service operates 7 days a week from 0900 - 1800.

Hamilton Town Centre

Locations Served: Locations within the M96 MyBus operating area include Hamilton, Larkhall, Blantyre, Bothwell and Uddingston.

Links: M96 service users may use the R900 MyBus Rural service from Hamilton Bus Station (restrictions apply). 

*** Click here for M96 Service Information Leaflet ***

10 Oct 2013

Operating Area Feature - M98 Motherwell

M98 Motherwell

Hours of Operation: The M98 MyBus service operates 7 days a week from 0900 - 1800. An evening service operates on Wednesdays from 1800 - 2330.


Motherwell Town Centre
Locations Served: Locations within the M98 operating area include Motherwell, Cleland, Newarthill, Holytown, New Stevenston, Bellshill, Viewpark, Birkenshaw and Tannochside.

Service: An on demand service operates each day of the week.

Links: On Mondays a link exists for M98 service users to Hamilton Town Centre.  Travel throughout the neighbouring M19 Wishaw service is permitted on Sundays and Wednesday evenings.  A further daily link to Wishaw General Hospital (for hospital visiting) and Wishaw Sports Centre only, exists Monday to Saturday.

*** Click here for the M98 Service Information Leaflet ***

7 Oct 2013

Travelling on MyBus - A Step by Step Guide

Once you have made your booking and confirmed the times for your journey, next it's time to prepare for that journey.


BE PREPARED

1.  Timings given at the time of booking are approximate and can be subject to movement as we attempt to secure journeys for as many service users as possible.  You should therefore aim to be ready and waiting for the bus at least 10 minutes prior to the booking times given to you.

2.  Where the location and weather conditions allow, you should aim to be waiting at the kerbside when the bus arrives for you. This will allow for speedy boarding and will help reduce instances of late running.

** TIP ** Drivers will not come to your door to alert you they have arrived.  If you cannot wait at the kerbside be sure to have a clear vantage point to see when the bus arrives.



BOARDING THE BUS

1. The driver, in conjuction with your escort if you have one, will give you any assistance you require from the pavement on to the vehicle.

** TIP ** Drivers are unable to enter your home to assist you to the bus. Similarly any assistance provided with the carrying of bags is entirely at the discretion of the driver, so you may wish to consider bringing an escort to assist you.

2. When boarding the vehicle, If you wish the ramp to be lowered please do not hesitate to let the driver know.

3. If you would prefer to board the bus without the assistance of the driver, again just let the driver know.


WHILST ON BOARD

1. After boarding the driver will scan your Scottish Citizens Entitlement Card, collect any fares that may be due and issue tickets for your journey.

2.  Passengers travelling in wheelchairs will be assisted into position:-

  • Rearward facing passengers should ensure brakes are locked.  The driver will lower the support rail for you.

  • Forward facing passengers should ensure brakes are locked.  The driver will use appropriate locking mechanisms to secure your wheelchair.

3. As a guide, bags or other items of luggage should be limited to an amount that you and/or your escort are comfortably able to carry.  Any items brought on to the vehicle should be secured or safely stowed during travel. 



LEAVING THE BUS

1. On arrival at your destination, the driver will again give you any assistance you require when leaving the vehicle to reach the pavement.

2. If you have booked a return journey remember to confirm the pickup time and location with the driver. This driver will be able to locate this information from his manifest.



24 Sept 2013

Operating Area Feature - M22/32/42 North Ayrshire

M22/32/42 North Ayshire

Hours of Operation: The M22/32/42 MyBus service operates 7 days a week from 0900 - 1800. An evening service operates between 1800 - 2330 on Wednesday evenings.

Ardrossan Beach
Locations Served: Locations within the M22/32/42 MyBus operating area include Largs, Skelmorlie, Seamill, West Kilbride, Ardrossan, Saltcoats, Stevenston, Dalry, Kilbirnie, Glengarnock and Beith.

Service: A spread of on-demand periods and timetabled services operate throughout the course of the week. Please refer to the M22/32/42 service information leaflets for details.

*** Click here to read the M22 Three Towns Service Information Leaflet ***

*** Click here to read the M32 Garnock Valley Service Information Leaflet ***

*** Click here to read the M42 Largs Service Information Leaflet ***

MyBus Booking Office Numbers


From booking to cancelling your trips, the all important phone numbers you need are listed below.


Enquiry & Cancellation Line: 0845 128 4025

M1 East Ayrshire: 0845 128 4023

M10 Dumbarton: 0845 125 9811

M11 Inverclyde: 0845 125 9812

M12 Irvine: 0845 125 9813

M13 South Ayrshire: 0845 125 9814

M14 Kilmarnock: 0845 125 9952

M15 East Kilbride: 0845 125 9952

M18 Maryhill/Bearsden: 0845 125 9954

M19 Wishaw/Shotts: 0845 125 9956

M22 Saltcoats/Stevenston/Ardrossan: 0845 125 9958

M32/M42 Beith/Dalry/Largs/West Kilbride: 0845 125 9958

M45/M65 Renfrew/Houston/Johnstone: 0845 125 9807

M85 Paisley: 0845 125 9807

M90 Cumbernauld: 0845 125 9957

M91 Glasgow South West: 0845 125 9774

M92 Clydebank/Scotstoun: 0845 125 9804

M93 Glasgow North East: 0845 125 9805

M94 Glasgow South East: 0845 125 9806

M96 Hamilton: 0845 125 9808

M98 Motherwell: 0845 125 9809

M99 Monklands: 0845 125 9810

R400 North Lanarkshire: 0845 123 5048

R500 Irvine Valley: 0845 128 4036

R600 East Dunbartonshire: 0845 128 4037

R700 Carrick: 0845 123 5656

R800 Lanark: 0845 123 5047

R850 Allander: 0845 128 4037

R900 Three Valleys: 0845 123 5046

R950 Lomond: 0845 123 5656

R965 Gryffe Valley: 0845 123 5048

Cumnock Connector: 0845 128 4023

Arran MyBus: 0845 128 4023


Evening Hospital Visiting Transport Service: 0845 128 4027