There’s a lot in the media these days about the importance of resources being shared and partnerships developed to help offer better value for money and more efficient public services. Naturally SPT and within that MyBus are no different.
In recent years MyBus have been at the heart of a number of partnerships and programmes designed to offer the kind of benefits many of our politicians are seeking.
For example in conjunction with the NHS and Community Transport, MyBus provide their contact centre experience and scheduling skills to provide the daily manifests for the Evening Hospital Visiting Service across the Glasgow, East Dunbartonshire and Renfrewshire areas.
This lifeline service assists those who struggle to visit sick friends and relatives in hospital using regular public transport with anything up to 100 passengers a week taking advantage of the service. Call 0845 128 4027 between 1300 – 1600 Monday to Friday for more details.
Through Glasgow City Council and the cities Community Transport groups the MyBus team assist with the scheduling of transport for a variety of elderly and disabled voluntary and community groups. In fact approximately 820 passengers per week are benefiting from MyBus scheduling expertise.
Elsewhere MyBus has link-ups with Coalfield Community Transport in Ayrshire, the British Red Cross on the Isle of Arran and Argyle and has also helped the National Autistic Society with the delivery of their social programmes in the Glasgow area.
A key part of developing MyBus and Dial-a-Bus, as we were formerly known as, over the years has been the establishment of strong working relationships not only with our customers as individuals but with many of the groups they attend and the councillors and politicians who represent them.
To give one example, in October, SPT met with Cllr. Cumming from East Dunbartonshire along with some of his constituents. After visiting the MyBus contact centre our guests were impressed with what MyBus had to offer and having seen at first hand the workings of the contact centre have vowed to spread the word on how others could benefit from using MyBus.
With resources across all organisations being stretched MyBus are playing an ever more important role in the provision of transport both for our own customers and those of our partners.
