A group of around 20 service users registered their interest in taking part in our trial and have been using the Web Booking Facility to process bookings they would normally have made through the MyBus contact centre.
Users have given us invaluable feedback on their experiences using the booking system and all responses have been taken on board.
If the trial goes well MyBus would hope to roll out the Web Booking Facility to all service users in the very near future.
Look out for further details!
